FAQ
General Questions
What is InfraSlimX?
InfraSlimX is a multifunctional wellness device that combines six advanced therapies into one machine. It offers a non-invasive, relaxing way to burn calories, detox the body, and improve skin appearance — all during a 40-minute session.
Who is InfraSlimX for?
It’s designed for anyone looking to lose weight, tone their body, improve skin quality or simply boost their overall well-being. It’s suitable for all fitness levels and doesn’t require intense physical effort.
Do I need to exercise during the session?
Light pedaling is required, but the machine does most of the work. You’ll be reclining comfortably inside the capsule while the six therapies work together to maximize results.
Is it safe and comfortable?
Yes. InfraSlimX is 100% non-invasive and designed for comfort. Most users find the session deeply relaxing, like a wellness treatment rather than a workout.
How often should I use it?
For best results, 2–3 sessions per week are recommended. However, it’s safe to use daily depending on individual health goals.
Usage & Experience
Technical & Purchase
Can I buy the machine for personal use?
Yes. InfraSlimX is available for home installation for private clients. It’s compact, plug-and-play, and includes training and support.
Do I need a license or qualification to operate it?
No special certification is required for private use. For business operators, training is included with every purchase to ensure correct setup and operation.
What is the energy consumption of the machine?
The InfraSlimX operates at approximately 2000W (max), which is comparable to a hairdryer. It’s energy-efficient and runs on a standard power outlet.
Where is the machine manufactured?
InfraSlimX is designed and manufactured in the European Union to the highest technical and safety standards.
Is the machine noisy during operation?
No. InfraSlimX operates quietly and smoothly. The internal fan and therapy systems produce only a soft hum, making it suitable for high-end wellness spaces or even private homes.
Can it be used in air-conditioned rooms?
Yes, the machine is designed to function optimally in climate-controlled environments. A stable room temperature (20–24°C) is ideal for client comfort and maximum effect.
Does it require plumbing or special ventilation?
No plumbing is needed. The machine is fully electric and self-contained. Standard room ventilation is sufficient; no special exhaust or intake is required.
How much space is needed to install it?
We recommend a minimum floor space of 3.5 x 2 meters to ensure easy access around the machine. Ceiling height of at least 2.3 meters is ideal for comfort and safety.
How long is delivery time?
Production and delivery time typically ranges between 2–5 weeks depending on availability and customization requests.
Is there a warranty?
Yes, every machine comes with a 12-month standard warranty, with extended options available for business clients.
Do you provide training and marketing materials?
Yes. Both private and business buyers receive onboarding support, including training videos, user guides, and marketing kits (B2B).